These categories are quite different in their design.
The phones covered in this article fall into two separate categories: Lync Phone Edition (LPE) optimized CX devices and Third Party Interoperability Program (3PIP) qualified devices. In an effort to provide a single resource for the simple task of resetting different Lync compatible Polycom IP phones, as well as explaining what the reset is actually doing, creating a separate dedicated article seemed logical. This article will cover the reset procedures as well as explain what is actually happening on the devices.Īlthough most of the instructions in this article have been covered in various past articles it may be difficult to locate when incorporated into separate, larger topics.
Resetting configuration data or rolling back the firmware on Lync IP phones is one of the most basic troubleshooting procedures, but at the core is also often misunderstood.
